WhatsApp Lead Follow-Up, Site Visit Scheduling & Tenant Ticketing for Real Estate Teams
In real estate and property management, speed-to-lead and consistent follow-up win deals—while protecting your buyer database from leakage is critical. Sorto combines shared WhatsApp lead management, site visit bookings, number masking, and tenant maintenance ticketing.
Example Customer Message
Hi, saw your 3BHK listing in Whitefield. Can we schedule a site visit this Sunday at 11:30 AM?
- Booking · Site Visit · Sunday 11:30 AM · 3BHK Whitefield
- Task · Share floor plan + price sheet before visit · Assigned to Agent
- Reminder · Post-visit feedback follow-up · Sunday 5:00 PM
How Sorto Helps
Buyer phone number masking
Allow telecallers and junior agents to qualify leads and book site visits on WhatsApp without seeing raw mobile numbers.
Site visit calendar & post-visit reminders
Schedule property tours directly from the chat and enforce structured follow-ups after every visit.
Tenant & landlord maintenance ticketing
Convert tenant repair requests and landlord approvals into tracked tickets with vendor assignment.
Frequently Asked Questions
Can telecallers qualify WhatsApp leads without seeing the buyer’s phone number?
Yes. With Sorto’s number masking enabled, agents see the lead’s name and chat thread and can reply or book site visits without seeing the phone number.
Can we manage society or landlord WhatsApp groups in Sorto?
Yes. Property managers can track maintenance requests from both 1:1 tenant chats and building/landlord WhatsApp groups.
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