From initial destination inquiry to active trip WhatsApp groups with travelers and drivers, travel agencies run on WhatsApp. Sorto keeps every quote follow-up, passport checklist, voucher task, and payment installment organized beside the chat.
How Sorto Helps
Full WhatsApp group support for active trips
Monitor family trip groups and vendor groups inside Sorto and convert room-upgrade or transfer requests into tracked tickets.
Installment & balance tracking
Log booking deposits, visa fees, and final balance due dates right inside the traveler’s conversation sidebar.
Seamless shift handovers
Internal notes and open tasks let evening support staff pick up any traveler request with complete context.
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